i)
The entire order will be shipped in a box with a 1in expanded
polystyrene (EPS) liner.
ii)
An ice pack will be added to keep the interior contents of the box
cool.
iii)
Normal UPS shipping will be used unless the customer specifies
otherwise.
iv) Perishable items will only
be shipped by UPS next day air, with thermal packaging.
v) We do not guarantee that
perishable items will arrive frozen
We cannot
guarantee that
chocolate and cream or perishables items will arrive safely over the summer months
even if thermal shipping
option is used. The
customer accepts the risk of thermal damage when placing an order.
We
do advise that thermal shipping is used for all chocolate and cream
orders to maximize the chances of safe shipment.
All orders will be shipped as standard (no ice pack) unless the
customer has selected the thermal shipping option (below).
